FAQ

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  • 1. How often do you come?
     

    I come as you prefer.  Weekly, Bi-weekly, monthly or on an as needed basis.   Days are most common but some evenings and weekends are available for an additional cost.

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  • 2. What rooms do you clean?
     

    I clean whatever rooms you want cleaned.  Some people prefer their whole house cleaned, whereas the next person only wants their living areas cleaned.  It’s set up to suit your needs!

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  • 3. Will you do extra chores such as ovens, fridges, change linens etc?
     

    Yes, at Oxford’s Maid Service we can tailor your needs to suit your budget and preferences.

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  • 4. Do I need to do anything prior to your arrival?
     

    Just a quick tidy up speeds up the process leaving more time for actual cleaning.

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  • 5. Do I need to be home when you clean?
     

    Some people prefer to be home whereas others would rather come home to a completed house clean.

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  • 6. If I’m not home, do I need to leave a key out?
     

    That is entirely up to you. For security reasons, I have a system where I use numbers on the keys, so no one knows what key goes with what house.

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  • 7. Do you have insurance?
     

    Yes, we are fully covered in case any situation arises.

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  • 8. Do I need to supply my own cleaning supplies?
     

    No, you don’t.  I usually supply the products, as I want to avoid chemicals as much as possible! If you have your own ‘fibre’ cloths, I will gladly use them!

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  • 9. Do I control what is cleaned and how often?
     

    Yes, since it your house, I follow your desires.  Some people prefer to rotate certain tasks every time, or every other time or once a season.  It’s entirely up to you!

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